Terms & Conditions
PRIVACY POLICY
We take your privacy and security very seriously, and we want you to know how we collect, use, and protect your information.
This Privacy Policy tells you:
What information we collect
How we use that information
How we protect your information
Your choices regarding your personal information
INFORMATION WE COLLECT
Information You Give Us
We receive and may store any information you enter on our websites, give to us in our stores or provide through our mobile applications. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
The information we collect from you includes things like:
Your name
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
Your driver's license number
Credit application information, such as your Social Security number
Demographic and lifestyle information, such as age, personal interests and product preferencesLocation information
It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.
Information from Other Sources
We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
Public Forums
Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for things like:
Fulfilling orders and requests for products, services or information
Processing returns, exchanges and layaway requests
Tracking and confirming online orders
Delivering or installing products
Managing rewards programs
Marketing and advertising products and services
Conducting research and analysis
Establishing and managing your accounts with us
Communicating things like special events, sweepstakes, promotions and surveys
Operating, evaluating and improving our business
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
HOW WE SHARE THE INFORMATION WE COLLECT
Tennis Solutions does not sell, rent or trade your personal information to third parties.
We may share your information with third parties to perform services on our behalf such as:
Fulfilling orders
Delivering packages
Scheduling and performing installations
Servicing products
Maintaining our Reward programs
Sending Tennis Solutions marketing communications
Fulfilling subscription services
Conducting research and analysis
Applying for credit and processing credit card payments
Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Tennis Solutions, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
HOW WE PROTECT THE INFORMATION WE COLLECT
We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Tennis Solutions cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Tennis Solutions website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.
YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
Update and correct your personal information
Cancel your account or request that we no longer use your information to provide you services
Request removal of your personal information from our blog or community forum
To do any of these, let us know by one of these methods:
Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
Call 1-866-238-6552 with your request and current contact information
Send an e-mail with your request and current contact information to: Slamstrap@gmail.com Send a letter with your request and current contact information to:
Tennis Solutions
106 Yahct Basin Landing
Hampstead, NC 28443
PROTECTING CHILDREN'S PRIVACY
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
LINKS TO OTHER WEBSITES
Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.
PRIVACY POLICY UPDATES
We may need to update our Privacy Policy as Tennis Solutions and our customers grow and evolve. If we make significant changes to the Privacy Policy, we'll post a prominent message on our website(s).
If you have any questions about our Privacy Policy, we'll do our best to answer them. Here's how to contact us:
Phone:
866-238-6552
E-mail:
Slamstrap@gmail.com
Address:
Tennis Solutions
106 Yacht Basin Landing
